The process of responding to and addressing complaints and appeals is an integral part of our company’s client relations and assurance of client satisfaction. It also allows us to improve our services and processes.

Any dissatisfaction concerning an inspected client or the inspection activity is treated with the utmost seriousness and is responded to promptly.

For more information regarding our complaints and appeals procedure please consult our Complaints & Appeals Handling Process .


Complaints and appeals regarding CCIC Europe activities shall be submitted directly to: